Washington State University Department of Residence Life is now hiring Residential Technology Assistant (RTA) positions for the Residence Halls at Washington State University! RTAs assist Residence Hall patrons with technology issues ranging from configuring their devices for network access, using various educational technologies at WSU, selecting and utilizing mobile devices with the campus network, getting the most out of myWSU (e.g. configuring proxies), Coug Prints Mobile Printing, etc.

RTAs are expected to be accomplished at working and living within the WSU ResNet environment. A working knowledge of at least Windows (XP, Vista and 7) is required. A working knowledge of Apple OS X is desirable. The successful RTA should be friendly, outgoing and have a strong desire to help others. The terms of appointment for the 2011-2012 academic year can be found here.

Applications will be accepted for anticipated positions available for the academic year 2012-2013. A complete application will include:

• A cover letter and resume, addressing technology and customer services skills
• 2 References
• A complete RTA Community Leader Reference form (found here)

We are currently accepting applications. All materials must be received by the Department of Residence Life in the Arthur E. McCartan Administrative Suite (P.O. Box 641724, Pullman, WA 99164-1724) in Streit-Perham by noon, November 30, 2011. Application materials in Word and PDF formats can also be e-mailed to Drew Morgan at drew.morgan@wsu.edu